IronVest - Unusually high failure rate of biometric authentication. – Incident details

All systems operational

Unusually high failure rate of biometric authentication.

Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours

Affected

App

Degraded performance from 10:33 AM to 12:34 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The root cause of the issue was identified. We're working on fixing it.